Privacy Policy

Privacy Policy

1. Introduction

Your privacy is important to us. TurnKey AI (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our websites and use our services. This policy outlines how we collect, use, and protect personal information and details your rights regarding the privacy of your data.

2. Information We Collect

We collect personal information only when it is required to provide services to you. The types of personal information collected may include:

Contact Information: Name, email address, phone number, postal address.

Usage Data: Website interactions, cookies, and logs.

Communication Data: Information collected via SMS, emails, and other forms of communication, including interactions on third-party platforms like Twilio, Google Workspace, etc.

Financial Data: Billing details and payment history. This information may be collected through direct interactions (e.g., form submissions) or automated technologies (e.g., cookies, tracking scripts).

3. Use of Information

We use the information we collect to:

Provide Services: Ensure you receive communications and services from TurnKey AI, such as AI-driven real estate and lending services.

Comply with A2P 10DLC Regulations: We are required to collect opt-in consent for SMS communications under A2P 10DLC standards, ensuring compliance with legal regulations around communication opt-ins and data usage for SMS and marketing purposes.

Integrate with Third-Party Services: Our platform utilizes third-party vendors like OpenAI, Capri, High Level, Twilio (Lead Connector), WordPress, and Google Workspace. These services assist in managing communications, data processing, customer relationship management (CRM), and website functionality.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: Your explicit consent for processing your data, particularly when you subscribe to receive marketing communications or use our services.

Contractual Necessity: Data required to fulfill contractual obligations, including providing AI services and communication.

Legitimate Interests: Where necessary for our legitimate interests, such as improving services or responding to inquiries, provided those interests are not overridden by your privacy rights.

5. Third-Party Vendor Usage

We share your data with the following third-party vendors to enhance our services:

OpenAI: Provides AI model capabilities for personalized client engagement and support.

Capri & High Level: CRM management, marketing automation, and customer service platforms.

Twilio (Lead Connector): Communication services for A2P 10DLC-compliant SMS messaging.

WordPress: Website hosting and content management services.

Google Workspace: Email, document storage, and collaboration tools.

Each third-party provider adheres to strict data protection standards. These vendors may collect, store, and process your data, but only to the extent necessary to perform their services. You can find further details in the respective privacy policies of these vendors.

6. Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. All data stored is protected using commercially acceptable means to prevent loss, theft, unauthorized access, and disclosure.

7. Compliance with A2P 10 DLC

In compliance with A2P 10DLC regulations, we ensure:

Explicit Consent: You must provide explicit opt-in consent before receiving SMS communications from us. This consent is collected through various channels, including web forms, SMS keywords, and other methods.

Opt-Out Mechanism: Every SMS message will include a simple "STOP" option to allow you to unsubscribe at any time.

Data Accuracy: We maintain accurate and up-to-date data and ensure transparency in our messaging practices.

8. Your Rights

You have the right to:

Access: Request access to your personal data.

Correction: Request corrections to any inaccurate data.

Deletion: Request deletion of your data when it is no longer needed.

Withdraw Consent: Opt-out of specific types of data processing (e.g., marketing communications) at any time.

To exercise any of these rights, please contact us at

[email protected]

or call us at 612-662-5333.

9. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in legal requirements, service updates, or best practices. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the changes.

10. Contact Information

If you have any questions about this Privacy Policy, or to exercise your rights, please contact us at:

Email: [email protected]

Phone: 612-662-5333